Our shipping hours are Mon.- Fri. from 9:00 am EST to 5:00 pm EST. All orders placed after May 16th, 2019 will be shipped out within 3-7 business days (estimated time frame). Orders are not processed on weekends and holidays. Our Products normal shipping time is within 3-5 business days. However during Sales/promotions, processing times may take up to 7 business days for orders to process. Processing times for wigs can take up to 20 business days.
Hair Are Us is not responsible for late shipments due to holidays, natural disasters , weather delays or any carrier delays.
Please be advised that any incorrect billing and/or shipping information opted by customer will cause delays. Hair Are Us is not responsible for lost or stolen packages. We do not issue refunds or credits regarding these matters.
We have hundreds of customers purchasing daily, therefore we are trying to accommodate everyone by allowing more people to order on a daily basis. We pride ourselves on being a company with QUALITY over QUANTITY. For this reason we take longer for shipping to ensure everyones package is equipped with great quality hair. We understand you can go anywhere for hair but we appreciate your patience as we take this time in efforts to close the shipping gap. In the meantime, please try to take advantage of these current sales as we are providing them due to the lengthy shipping time.
Warehouse 2019 Holiday Schedule: (Closed) No items will be shipped on these days, nor does this count as a business day.
- May 27 (Memorial Day)
- July 4 (Independence Day)
- Sept. 2 (Labor Day)
- Oct. 9 (Yom Kipper Day)
- Nov. 11 (Veterans Day)
- Nov. 26 (Thanksgiving)
- Dec. 24 (Christmas Eve)
- Dec. 25 (Christmas Day)
If you provided an email address at time of purchase, a tracking number will be emailed to you once your order has been shipped.
All tracking info. will be sent out the evening of the day the item has been mailed out.
All orders Must be Signed for:
A signature is required for all of our orders to be delivered. We are not responsible for late shipments due to holidays, natural disasters, weather or carrier delays. Any incorrect billing and or shipping information inputed by customer will cause delays as well. If you need additional information, please email email@example.com.
We Do Not Ship to P.O. Boxes
If your order is submitted with a PO Box in the Shipping section, your order will go through but will be canceled & refunded minus a $10 restocking fee. All orders are required signature, therefore we can not ship to PO BOXES.
Shipping Costs :
Estimated SHIP OUT time is 3-7 BUSINESS DAYS (does not include Sat. or Sun. or Holidays)
Estimated SHIP OUT time is 3-9 BUSINESS DAYS (does not include Sat. or Sun. or Holidays)
As much as we LOVE our overseas HAU BABES, we are not responsible for any Custom Fees or Import Tax that your country may bill to you. We advise to check with your local shipping carrier to get more information regarding this matter.