Our shipping hours are Monday through Friday from 9:00 am to 5:00 pm EST. Orders placed over the weekend will be processed and shipped first thing Monday morning unless it is a holiday. Once shipped, orders arrive within the time frame selected during order placement.
Hair Are Us is not responsible for late shipments due to holidays, natural disasters , weather delays or any carrier delays.
Please be advised that any incorrect billing and/or shipping information opted by customer will cause delays.
Hair Are Us is not responsible for lost or stolen packages. We do not issue refunds or credits regarding these matters.
If you provided an email address at time of purchase, a tracking number will be emailed to you once your order has been processed.
To track all orders visit the site of the carrier you’ve selected.
Please allow up to 24-48 hours to receive your tracking information. If you order on Friday after 1pm (est. time) your order will not be shipped out until MONDAY, therefore you will receive tracking on Monday. Also if you select USPS (United States Postal Service) once you receive your tracking number, your order is in the HANDS OF USPS, the tracking may say label printed etc, but it is at the post office being processed.
All orders are Must be Signed for:
A signature is required for all of our orders to be delivered. We are not responsible for late shipments due to holidays, natural disasters, weather or carrier delays. Any incorrect billing and or shipping information inputed by customer will cause delays as well. If you need additional information, please email firstname.lastname@example.org.
All packages MUST BE SIGNED FOR!
WE DO NOT SHIP TO PO BOXES:
If your order is submitted with a PO Box in the Shipping section, your order will go through but will be canceled & refunded minus a $25 restocking fee. All orders are required signature, therefore we can not ship to PO BOXES.
Shipping Costs :
Estimated arrival time is in 3-7 BUSINESS DAYS
Estimated arrival time within 5-8 BUSINESS DAYS (does not include Sat. or Sun.)
As much as we LOVE our overseas HAU BABES, we are not responsible for any Custom Fees or Import Tax that your country may bill to you. We advise to check with your local shipping carrier to get more information regarding this matter.