We allow all of our customers to order "Pre-Order" items at a discounted rate. This means that for $15 off each item , the item will arrive at a later date than our normal shipping time. Your order will arrive to your home within 7-12 business days from the date of your order. Business Days do not include (Saturday or Sunday). We understand this is longer wait period , this is why the item is $15off each.
Arrives to your home within 7-12 Business Days from your order date. Unless stated otherwise on product page.
All domestic orders will arrive at your home within 7-12 Business Days from the date you ordered. All international pre orders will arrive to your home within 10-14 business days.
CALCULATING YOUR ORDER’S ARRIVAL TIME
When calculating your 7-12 or 10-14 business days , please keep in mind that Saturdays & Sundays do not count as a business day. We are not responsible for late shipments due to holidays, incorrect address, natural disasters, or carrier delays.
At this time the only shipping service we provide for all pre-orders is standard USPS Mail. If you select any other method at the time of checkout , the time frame will not change.
We try our best to make sure your wait time is as little as possible while maintaining a high standard of quality of hair extensions.
You will be notified via a shipment confirmation email (with a tracking number) once your “Pre-Order” item has been shipped. You will not need to contact customer support, or do anything to follow up on the “Pre-Order” package.
We supply thousands of extensions world wide, which means that our stock constantly goes up & down. Therefore, to make sure our customers can still order hair that they desire we provided the option to pre-order. Pre-Order is limited and not always available, so if it is offered at the time of purchase , please select because it will guarantee your order at a discounted rate.
COUPON CODES, BUNDLE DEALS, WHOLESALE NOR ANY DISCOUNTS OF ANY KIND CAN NOT BE USED WITH ANY PRE ORDERS.
Any pre-orders that have been cancelled for any reason once payment has been made, will have a $10 cancellation fee.
The reason for this charge is due to PayPal charging us for a transaction fee. For an example we are charged a fee to receive & refund your payment. All of these fees are waived for HAU customers unless item is cancelled/refunded.
Although Pre-Order items do not have a restocking fee, they do have a transactional fee , thus the $10 for any and all cancellations on any pre order items.