Shipping policy

SHIPPING DETAILS

All orders placed before 10:00 am CST will ship out the same day. Orders are not processed on weekends or holidays.  All orders ship out within 24 hours. However, during sales/promotions/ holidays, shipping time may take a little longer.

Hair Are Us is not responsible for late shipments due to holidays, natural disasters, weather delays, or any carrier delays.
Please be advised that any incorrect billing and/or shipping information opted by the customer will cause delays. Hair Are Us is not responsible for lost or stolen packages. We do not issue refunds or credits regarding these matters.

Warehouse 2022 Holiday Schedule:

(Closed) No items will be shipped on these days, nor does this count as a business day.
  • Martin Luther King, Jr. Monday, January 17th, 2022
  • Washington's Birthday Monday, February 21st, 2022
  • Memorial Day Monday, May 30th, 2022
  • Independence Day Monday, July 4th, 2022
  • Labor Day Monday, September 5th, 2022
  • Columbus Day Monday, October 10th, 2022
  • Veterans Day Friday, November 11th, 2022
  • Thanksgiving Day Thursday, November 24th, 2022
  • Christmas Day Monday, December 26th, 2022

Tracking Orders:

If you provided an email address at the time of purchase, a tracking number will be emailed to you once your order has been shipped.

All tracking info. will be sent out the evening of the day the item has been mailed out.

ALL ORDERS MAY REQUIRE SIGNATURE!

A signature may be required for all of our orders to be delivered. We are not responsible for late shipments due to holidays, natural disasters, weather or carrier delays. Any incorrect billing and or shipping information inputted by the customer will cause delays as well. If you need additional information, please email onlineorders@hairareus.com. 

Shipping to P.O. Boxes

We will ship to PO Boxes via USPS. However, expedited & signature shipping is not available to a PO Box. Other carrier options are available and we reserve the right to change/cancel carriers or order at any time.

WRONG ADDRESS DISCLAIMER:

It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to the strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.

If your order is already processed or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.

 

Shipping Costs :

All orders ship out within 24 hours. However, during sales/promotions/ holidays, natural disasters, weather delays or any carrier delays shipping time may take a little longer.

2-3 BUSINESS DAYS $9.99
Order before 10 am CST. item ships out the same day. (does not include Saturday or Sunday or Holidays)
Next Day Shipping $55.00
Order before 10 am CST. item ships out the same day. (No Saturday or Sunday Delivery)
INTERNATIONAL MAIL (Canada & Mexico) $39.99
Estimated arrival time can take more than 10 BUSINESS DAYS (does not include Saturday or Sunday or Holidays or Customs Procedures). 
INTERNATIONAL MAIL $59.99
Estimated arrival time can take more than 10 BUSINESS DAYS (does not include Saturday or Sunday or Holidays or Customs Procedures). 

International Shipping:

As much as we LOVE our overseas HAU BABES, we are not responsible for any Customs Fees or Import Tax that your country may bill to you. We advise contacting your country's customs office for respective charges and rates on a package coming outside of your country