Our shipping hours are Mon.- Fri. from 9:00 am EST to 5:00 pm EST. All orders placed before 1:00 pm eastern standard time will ship out same day. Orders are not processed on weekends or holidays. All orders ship out within 24 hours. However, during sales/promotions/ holidays, shipping time may take a little longer.
Hair Are Us is not responsible for late shipments due to holidays, natural disasters , weather delays or any carrier delays.
Please be advised that any incorrect billing and/or shipping information opted by customer will cause delays. Hair Are Us is not responsible for lost or stolen packages. We do not issue refunds or credits regarding these matters.
Warehouse 2019 Holiday Schedule: (Closed) No items will be shipped on these days, nor does this count as a business day.
- Nov. 11 (Veterans Day)
- Nov. 28 (Thanksgiving Day)
- Nov. 29 (Black Friday)
- Dec. 24 (Christmas Eve)
- Dec. 25 (Christmas Day)
- Dec. 31 (New Years Eve)
- Jan. 1, 2020 (New Year's Day)
If you provided an email address at time of purchase, a tracking number will be emailed to you once your order has been shipped.
All tracking info. will be sent out the evening of the day the item has been mailed out.
All orders Must be Signed for:
A signature is required for all of our orders to be delivered. We are not responsible for late shipments due to holidays, natural disasters, weather or carrier delays. Any incorrect billing and or shipping information inputed by customer will cause delays as well. If you need additional information, please email firstname.lastname@example.org.
We Do Not Ship to P.O. Boxes
If your order is submitted with a PO Box in the Shipping section, your order will go through but will be canceled & refunded minus a $10 restocking fee. All orders are required signature, therefore we can not ship to PO BOXES.
Shipping Costs :
Order before 1pm EST. item ships out same day. (Does not include Saturday or Sunday or Holidays)
Order before 1pm EST. item ships out same day. (No Saturday or Sunday Delivery)
Estimated arrival time is 3-6 BUSINESS DAYS (Does not include Saturday or Sunday or Holidays)
As much as we LOVE our overseas HAU BABES, we are not responsible for any Custom Fees or Import Tax that your country may bill to you. We advise to check with your local shipping carrier to get more information regarding this matter.