What are Pre-Orders?
When a product goes out of stock we place it on “Pre-Order”, this means that the items are currently out of stock but that there are shipments on their way to re-stock our warehouse. Ordering an item that is on Pre-Order is a worry-free way to ensure that you are the first in line for the new inventory and that the item which you ordered will be sent out to you as soon as we receive it!
How Long Does it Take?
Your order will arrive at your home within 7-12 Business Days from the date you ordered. At this time the only shipping service we provide for all pre-orders is standard USPS Mail. If you select any other method at the time of checkout , the time frame will not change.
Calculating Your Order’s Arrival Time
When calculating your 7-12 business days , please keep in mind that Saturdays & Sundays do not count as a business day. We are not responsible for late shipments due to holidays, natural disasters, or carrier delays.
At this time the only shipping service we provide for all pre-orders is standard USPS Mail. If you select any other method at the time of checkout , the time frame will not change.
If you place order on a Monday, Tuesday, Wednesday: your item will arrive to our warehouse on the following Monday & then we will ship out.
If you place your order on a Thursday, Friday, Saturday, Sunday: your item will arrive to our warehouse on the following Friday & then we will ship out.
We try our best to make sure your wait time is as little as possible while maintaining a high standard of quality of hair extensions.
What if I order two items & only one is on “Pre-Order”?
All items will be held until “Pre-Order” item arrives , then all items will be shipped out together.
How will I know once its been shipped?
You will be notified via a shipment confirmation email (with a tracking number) once your “Pre-Order” item has been shipped. You will not need to contact customer support, or do anything to follow up on the “Pre-Order” package.
We supply thousands of extensions world wide, which means that our stock constantly goes up & down. Therefore, to make sure our customers can still order hair that they desire we provided the option to pre-order. Pre-Order is limited and not always available, so if it is offered at the time of purchase , please select because it will guarantee your order at a discounted rate.