FAQ

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FAQ

WHEN I RECEIVED MY HAIR, THE EXTENSIONS WERE’NT THE EXACT SAME COLOR/TEXTURE?

HAU extensions are separated into three categories: straight, wavy and curly. Since each bundle is from a distinct individual, each one has its own specific and unique characteristics.Though very similar, no two bundles are the exact same in texture, pattern and color. As we try our best to pair the most alike bundles together, it’s possible to receive bundles that are slightly to moderately different in color shade and texture.

HOW LONG WILL MY EXTENSIONS LAST?

All HAU’s wefted hair extensions can last 6-12+ months with good maintenance and re-sealing the wefts before instillation .

WHY DOES MY AU NATUREL WAVY/CURLY EXTENSIONS HAVE THE APPEARANCE OF A “PERFECT” CURL SET.

B/c all of our textured hair has been steamed rodded with water and conditioner to keep the hair intact from becoming bushy and untamed through storage and shipping. This process does not effect or tamper with the authenticity or quality of the hair being 100% Virgin and Human. Once hair is wet/co-wash its RAW natural pattern is revealed.

WHY ARE THERE SHORT PIECES THROUGHOUT MY EXTENSIONS?

All Hair is Single Drawn, which means, just like your natural hair there will be various lengths throughout weft. The length is determine by the longest hair strands.

CAN MY HAU EXTENSIONS BE STRAIGHTENED?

HAU’s Wavy and Curly hair extensions can be straighten using the chase comb method. Please Note: Tighter curly textures such as Brazilian & Indian Curly will take more effort in staying straight. Please understand these textures are Virgin Curls. They will need to be heat trained to maintain a straighter style. However, frequently using thermal tools can permanently loosen/alter the natural curl pattern.

DOES HAU HAIR REQUIRE MAINTENANCE?

Absolutely, treat this hair like your own hair. Use good quality sulfate-free shampoo and conditioning products. I.e Tressesproducts.com .Conditioning your hair is very important to keep it soft and manageable.

INDIAN WAVY, MALAYSIAN STRAIGHT AND EURASIAN HAIR

are NOT consider high maintenance hair types. These Hair types only require weekly cleansing and conditioning. A light oil and or Leave-in conditioner such as Tresses Argan Serum or Anti-Frizz Leave-In conditioner will help keep these textures healthy and moisturized while not weighing the hair down.

BRAZILIAN CURLY, INDIAN CURLY & PERUVIAN Hair Types are considered HIGH MAINTENANCE,

requiring daily moisturizing when worn in its Natural State. Note: Brazilian Curly is coarser than any other hair texture that we carry. It’s texture can become very BIG and frizzy. You will need to wet it down daily and use a moisture rich conditioner when worn in its natural state. Our tresses moisture infuse conditioner works great with keeping the curls soft and hydrated. Use our curling creme’ styling product to define curls and lock out unwanted frizz.

Revamp

any hair texture that is dull or dry by deep condition the hair. The less heat & chemicals applied the healthier the hair.

CAN I COLOR TREAT MY HAU EXTENSIONS?

All HAU extensions can be Colored and Lifted. Please note: when Chemically processing the hair you incur the risk of permanently loosening the wave or curl pattern and in some cases damaging the hair if extreme caution is not in place. Therefore we always suggest you consult your professional Hair Stylist. We suggest hydrating, deep conditioning and moisturizing the hair immediately after applying chemicals for at least 45mins.

HOW MUCH WEFTED HAIR DO I NEED?

We recommend 3 bundles of hair (for lengths 12”-20”). If you are using hair over 20” we suggest a 4th bundle. It’s always best to have enough hair than run out during the installation. Hair does not expire.

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